Project Manager · EMEA

SeatGeek Enterprise, a division of SeatGeek Inc., develops, maintains, implements and supports a suite of tech products including SRO our latest ticketing software. We come from different places and have different stories to tell but share a passion for building outstanding ticketing technology to support live entertainment – Sports, Music, Theatre, Comedy and the Performing Arts. With 400+ employees in 8 offices on 4 continents, our team is ready to bring the industry into the future. 

As a Project Manager you will work to deliver projects for our clients across Entertainment and Sport. Reporting to the Global Project Services Lead, you will make every project a success. You will use all the tools and resources available to deliver the best possible projects within the constraints of time and budget.

What You'll Do

  • Work across all of our SGE teams, our customers and our suppliers to ensure projects are managed and delivered to the highest standards from sales handover through to project completion
  • Oversee the creation and maintenance of project plans, ensuring adhesion to the SGE Methodology and contracted terms of business
  • Clarify and advise on real and potential risk, drafting and implementing mitigation plans
  • Coordinate and chair internal and client meetings
  • Build project status reporting and help to create a culture of collaboration
  • Manage implementation tasks from data conversions, installation, custom developments, customizations, training and system build, including 3rd party hardware and software ordering.
  • Prepare and maintain Risk Registers and Issue Logs for evaluation and review during and at the completion of a project
  • Review internal working procedures identifying and implementing improvements relating to project delivery
  • Manage internal change projects and ongoing business processes that require resource or third-party involvement
  • Ensure project documentation is maintained and updated 

Who You Are

  • You understand enterprise software and what it takes to provide projects in a fast moving environment
  • You get along well with others and work well with internal partners. You are firm but fair and you hold people accountable
  • You have experience in a software delivery, knowledge of or having worked in the ticketing industry would be beneficial. You have several years of experience specifically in project management
  • You have experience in the complete project life cycle at an enterprise level
  • You are process driven. You are constantly looking to refine and tweak processes to improve delivery
  • You have a high attention to detail and diligently ensure all elements of your projects are in control and up-to-date
  • You are diligent about documentation. You have thoughtful opinions about project management software and tools and their uses
  • You are process driven. You are constantly looking to refine and tweak processes to improve delivery
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.