If you have questions or concerns regarding this statement, you should first contact the SeatGeek administrators at email@example.com.
We are committed to protecting your privacy and creating a safe and secure online environment for anyone who visits and buys on our Site or Application.
Information We Collect
We may collect personally identifiable information (“Personal Data”) about you that you specifically and voluntarily provide to us while using the Site or Application. Personal Data includes information that can identify you as a specific individual, such as your name, address, phone number, credit card number or email address.
Protecting Your Personal Data
The Personal Data you provide us is saved in an environment that utilizes industry-standard security measures and is kept in our records to make it easier for you to use our services on return visits.
As part of our efforts to prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current Internet security methods and technologies. SeatGeek currently uses Secure Socket Layer technology to encrypt your Personal Data.
How We Use the Information We Collect
We use the Personal Data we collect to provide you with the products and services you purchase or use from our Application and Site, and to build features that will make the Application and Site easier to use.
From time to time, SeatGeek may contact you to request feedback on your experience using the Application and Site, to assist us in improving the Application and Site, or to offer special savings or promotions to you, as a user of the Application and Site. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by configuring your device settings accordingly, accessing the “unsubscribe” link included within any email and/or contacting SeatGeek administrators at firstname.lastname@example.org.
Sharing Your Personal Data
SeatGeek may share your Personal Data as described below:
In order to provide you with certain products or services (e.g., tickets to certain events), we may share your Personal Data with one of our third-party vendors, or require that you transact directly with a third-party vendor.
Many of the operations we perform require us to hire other companies to help us with these tasks. For example, SeatGeek retains companies to help us handle mail and email (including sending and delivering packages, postal mail and email), analyze the data we collect, market our products and services, handle credit card transactions and provide customer service. The companies we retain to help us with these tasks have access to Personal Data to perform their functions, but may not use it for other purposes. Also, SeatGeek requires all third parties to which Personal Data is disclosed to enter into confidentiality agreements to protect your Personal Data.
External Service Providers and SeatGeek Users
When you use SeatGeek to take advantage of any of our products and services, we may provide Personal Data to the ticket seller or other involved third party as necessary or appropriate for the transaction or as authorized by your use of our services. For example, when you purchase a ticket, a seller may receive your contact information and transaction data (excluding payment information) in order for the seller to complete the transaction. Similarly, when you purchase a ticket to an event (such as, but not limited to, a game or concert), we may provide your Personal Data to the teams you’ll be seeing, the league or organization sanctioning the game, a concert promoter, and/or the operator of the venue or facility hosting the event. Additionally, we may share information with an involved third party to assist in processing your payment with the seller.
We may enter into agreements with companies (including, for example, by way of a co-branded or private-labeled website) that offer their products or services on our Site or Application (“Third-Party Companies”). As a result, we may disclose your Personal Data to Third-Party Companies. Because we do not control the privacy practices of Third-Party Companies, you should read and understand their privacy policies.
NOTICE TO CALIFORNIA RESIDENTS – YOUR CALIFORNIA PRIVACY RIGHTS
(AS PROVIDED BY CALIFORNIA CIVIL CODE SECTION 1798.83)
A CALIFORNIA RESIDENT WHO HAS PROVIDED PERSONAL DATA TO A BUSINESS WITH WHOM HE/SHE HAS ESTABLISHED A BUSINESS RELATIONSHIP FOR PERSONAL, FAMILY, OR HOUSEHOLD PURPOSES (A “CALIFORNIA CUSTOMER”) MAY REQUEST INFORMATION ABOUT WHETHER THE BUSINESS HAS DISCLOSED PERSONAL INFORMATION TO ANY THIRD PARTIES FOR THE THIRD PARTIES’ DIRECT MARKETING PURPOSES. IN GENERAL, IF THE BUSINESS HAS MADE SUCH A DISCLOSURE OF PERSONAL DATA, UPON RECEIPT OF A REQUEST BY A CALIFORNIA CUSTOMER, THE BUSINESS IS REQUIRED TO PROVIDE A LIST OF ALL THIRD PARTIES TO WHOM PERSONAL DATA WAS DISCLOSED IN THE PRECEDING CALENDAR YEAR, AS WELL AS A LIST OF THE CATEGORIES OF PERSONAL DATA THAT WERE DISCLOSED. CALIFORNIA CUSTOMERS MAY REQUEST FURTHER INFORMATION ABOUT OUR COMPLIANCE WITH THIS LAW BY E-MAILING HI@SEATGEEK.COM. PLEASE NOTE THAT WE ARE REQUIRED TO RESPOND TO ONE REQUEST PER CALIFORNIA CUSTOMER EACH YEAR AND WE ARE NOT REQUIRED TO RESPOND TO REQUESTS MADE BY MEANS OTHER THAN THROUGH THIS E-MAIL ADDRESS.
Unless you opt-out from receiving promotional or information emails from SeatGeek, we will occasionally send advertisements, marketing material or other offers (including sometimes on behalf of other businesses) that we think might be of interest to you. This material is sent by SeatGeek, and we do not give the other businesses your name or address. If you do not want to receive these advertisements, marketing material or other offers, please opt out of these communications by clicking on the unsubscribe link provided in each email. Please note that, even if you opt out of promotional emails, we may still send you service-related communications.
Tell a Friend
If you choose to use our referral service to tell a friend about our Application or Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Application or Site. SeatGeek stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us at email@example.com to request that we remove this information from our database.
Future Business Transfers
Our business is constantly changing. In the event SeatGeek goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Data will likely be among the assets transferred.
Compliance with Law and Protection of SeatGeek
SeatGeek reserves the right to disclose Personal Data in order to comply with the law. We may also disclose Personal Data to enforce or apply the terms and conditions applicable to our products and services, or protect the rights, property or safety of SeatGeek, our users, or others.
Our Policy Concerning Cookies
Third-Party Ad Serving
SeatGeek also uses a third-party advertising company to serve ads when you visit our Site. The company may use information (not including your name, address, email address or telephone number) about your visits to our and other web sites, in combination with non-Personal Data about your purchases and interests from other online and offline sources, in order to provide advertisements about goods and services of interest to you. For these purposes, we and our third-party advertising company may note some of the pages you visit on our Site through the use of pixel tags (also called clear gifs). In the course of serving advertisements to this Site, our third-party advertising company may place or recognize a unique cookie on your computer.
Do Not Track
We do not currently recognize automated browser signals from web browsers such as “Do Not Track” signals. For more information on Do Not Track, please visit http://www.allaboutdnt.org.
How You Can Access or Change Your Personal Data
SeatGeek understands that you may want to change or access your Personal Data. To change your Personal Data, sign in and go to your “My account” page. You may submit requests to change or remove Personal Data by emailing firstname.lastname@example.org.
You can stop all collection of information by the Application by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
A Special Note about Children
We do not intentionally gather Personal Data from visitors under the age of 13. If a child under 13 submits Personal Data to SeatGeek and we learn that the information is of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we have any Personal Data from a child under 13, please contact us at email@example.com.
How to Contact Us
Should you have any questions, concerns or comments please email us at firstname.lastname@example.org.
© 2017 SeatGeek, all rights reserved. SeatGeek and SEATGEEK are trademarks of SeatGeek Inc.