Account Manager- Newcastle
SeatGeek Enterprise (UK Sport) is a UK based division of SeatGeek, the leading mobile-focused ticket platform that enables fans to buy and sell tickets for sports, concerts, and theater events. The UK Sport division provides software and support services to a range of UK Sports clients across Football and Rugby. We have grown tremendously and are now building a team to include an Account Manager to support new clients.

Reporting to the Commercial Director, you will create long-term, supportive relationships with our customers. Your role will be to oversee a base of assigned accounts, develop new business from those clients and seek opportunities to grow mutual revenues.

What You'll Do

  • Be the lead point of contact for any and all matters specific to your accounts
  • Build and maintain strong, long-lasting customer relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and goals
  • Communicate the regular progress of projects, opportunities and plans to all partners
  • Prepare and present reports on account status
  • Advocate our referral program
  • Negotiate and close agreements
  • Develop new business with existing clients and identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Collaborate with all team members to grow opportunities within territory
  • Assist with challenging client requests or escalations

What You Have

  • CRM system management (Salesforce, Dynamics or equivalent)
  • Strong verbal and written communication skills
  • An interest in sports and entertainment
  • Must be able to drive and have access to a car
  • 2+ years of direct sales experience in a B2B environment, ideally in a software vertical
  • Excellent listening, negotiation and presentation skills
  • Knowledge of Microsoft Office
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.